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Working Papers | 2008

Assessing the Changing Employment Profiles in the Telecom Sector: Implications for Education and Training

Rekha Jain

Telecom sector in India has been growing very fast and changing very rapidly in service delivery mechanisms used, target segments addressed, technogical platforms for service delivery etc. Globally also the growth scenario is very positive. This means that this sector offers employment opportunities that are attractive. In order to exploit these opportunities, the sector needs people with the approppriate employment profiles that match the changing requirements both in atributes and numbers. However, the current education system is not equipped to provide the requisite profiles. This paper identifies and quantifies the skill gap both in terms of focus areas and numbers by segmenting the sector. It suggest directions in which the change must happen. It also reviews innovative approaches in the private and government sector in India and abroad with a view to assess the adapatability of these approaches on a larger scale in India.

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Working Papers | 2008

Design and Application of Risk Adjusted Cumulative Sum (RACUSUM) for Online Strength Monitoring of Ready Mixed Concrete

Goutam Dutta and Sarkar Debasis

The Cumulative Sum (CUSUM) procedure is an effective statistical process control tool that can be used to monitor quality of ready mixed concrete (RMC) during its production process. Online quality monitoring refers to monitoring of the concrete quality at the RMC plant during its production process. In this paper, we attempt to design and apply a new CUSUM procedure for RMC industry which takes care of the risks involved and associated with the production of RMC. This new procedure can be termed as Risk Adjusted CUSUM (RACUSUM). The 28 days characteristic cube compressive strengths of the various grades of concrete and detailed information regarding the production process and the risks associated with the production of RMC were collected from the operational RMC plants in and around Ahmedabad and Delhi (India). The risks are quantified using a likelihood based scoring method. Finally a Risk Adjusted CUSUM model is developed by imposing the weighted score of the estimated risks on the conventional CUSUM plot. This model is a more effective and realistic tool for monitoring the strength of RMC.

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Working Papers | 2008

Lessons from Massive Floods of 2006 in Surat City: A framework for Application of MS/OR Techniques to Improve Dam Management to Prevent Flood

Dileep Mavalankar and Srivastava Amit Kumar

In the month of August 2006, a massive flood in the city of Surat caused major human tragedy and property damage estimated at Rs 22,000 crore. Floods also lead to loss of human and animal life and threat of epidemic. The flood of 2006 was the 3rd major flood since 1994, when plague epidemic broke out in Surat after similar flood. Given the repeated floods in Surat policy makers, administrators, experts and people have to rethink about how to improve dam management to reduce the risk floods. With global warming the risks of extreme weather events will also increase. Given this situation we have tried to analyse the available literature and evidence, including 'People's Committee on Gujarat Flood 2006: A Report', about how Ukai dam was managed during the flood of August 2006 in Surat. This analysis shows that Ukai dam is still being managed using static "Rule Book" originally developed in the 1970s. No modern OR/MS techniques or computer based modeling is used in dam management to reduce risk of flooding. Based on this analysis of the floods and dam management practices we develop a conceptual framework for a Decision Support System using simple modeling of Tapi River and Ukai dam using basic of MS/OR techniques. We have identified more than 18 parameters which should be used for such DSS to minimize risks of flooding and risk of lack of irrigation water in summer. Given that India is a world leader in computer software it should not be difficult or expensive to develop a computerized model of the dam system which will enhance the capacity to balance various risks involved in the dam management. We discuss what needs to be done in public management to develop and apply such DSS in major dams in rivers.

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Working Papers | 2008

Indian Railways in the Past Twenty Years Issues, Performance and Challenges

G. Raghuram and Gangwar Rachna

Indian Railways (IR) is Asia's largest and world's second largest network under one management, with a separate Ministry and its own annual budget. The network carried about 17 million Passengers and 2 mt freight every day on the route of 63,327 km (2006-07). Although key business operations are freight and passenger, IR is also engaged in several allied services including parcel, catering and production units. Nearly 70 percent of IR's revenues come from the freight operations, which can be segmented into bulk and other cargo. Over the years, IR has predominantly become a bulk freight carrier, accounting for about 94 percent of the freight revenue. Coal alone accounts for nearly half of the bulk traffic carried. Passenger business accounts for nearly 60 percent of IR's total transport effort, in terms of train kilometers, but yield less than 30 percent of the total revenues. Suburban services account for 57 percent of the originating passengers, while contribute to only 8 percent of the passenger revenue. To understand the development process of IR's over the past twenty years, the study covers issues and strategies related to financial and physical aspects of revenue generating freight and passenger traffic from 1987-2007. Study also covers the developments in the parcel, catering and advertising sector.

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Working Papers | 2008

Issues in Infrastructure for Export of Marine Products from India

G. Raghuram and Asopa V N

Indian marine products are wanted internationally. There is potential for a higher market share in importing countries. Shrimp contributed 62% by value and 28% by volume of exports in 2002-03. The potential market for marine exports is in value added products (cooked, ready to eat and ready for table), freeze dried shrimps (wherever reduced transportation cost can bring in competitive advantage), surimi and canned fish. While infrastructural requirements are essential in the entire supply chain, the quality of infrastructure in the pre-processing stage is significantly lower than the processing and post-processing stages. This paper focuses on the scope of improving both quantum and quality of product including the primary product shrimp in the pre-processing stage from farming/harvesting to the processing unit through a whole range of regulatory and infrastructure measures. These include 1. Improving the quality of trawlers and smaller mechanized boats, to enable deep sea fishing 2. Regulating the capture during the spawning period 3. Achieving global standards at fishing harbors, landing centres and auction centres 4. Promoting aquaculture, but in properly zoned areas with a focus on managing an integrated set of activities 5. Licensing of ice factories, monitoring the quality of water they use, and if required, ensuring supply of quality water 6. Facilitating cold chains in both storage and transportation

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Working Papers | 2008

Issues in Infrastructure for Export of Rice from India

G. Raghuram and Asopa V N

Rice is exported in two varieties, basmati (aromatic) and non-basmati. The basmati rice exports are in three categories: white, brown and parboiled. India earned Rs 18.4 billion in 2001-02 from exports of basmati rice and non-basmati rice contributed Rs 13.3 billion for the same period. This paper focuses on promoting rice exports, for which infrastructural and policy requirements are discussed.

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Working Papers | 2008

Feasibility of Integrating Solar Desalination with Greenhouse Systems in Semi-Arid Region of North-west India

Girja Sharan

A two-phase project is underway to develop greenhouse systems suitable for water scarce, semi-arid region of north-west India (Kutch). The first phase aimed at studying the effectiveness of natural ventilation and earth-tube-heat-exchanger for environmental control, in place of fan-pads commonly used. These measures were able to reduce the need for evaporative cooling significantly and offer scope for further improvement. The second phase, just started, aims at finding cost-effective means of desalinating brackish water for plant use. Arrays of simple basin type solar stills have been used in this region in the past to provide drinking water in villages. The area of stills needed to meet the greenhouse crop requirement works out to approximately half the cropping area. It would be cumbersome to integrate these with greenhouse structure. Besides, these were reported to be difficult to maintain. A new option - solar assisted low temperature thermal desalination - is therefore being pursued. An outline of the work in progress is presented.

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Working Papers | 2008

Inter-relationship between Economic Growth, Savings and Inflation in Asia

Chaturvedi Vaibhav, Brajesh Kumar, and Ravindra H. Dholakia

The present study examines the inter- relationship between economic growth, saving rate and inflation for south-east and south Asia in a simultaneous equation framework using two stage least squares with panel data. The relationship between saving rate and growth has been found to be bi-directional and positive. Inflation has a highly significant negative effect on growth but positive effect on saving rate. Inflation is not affected by growth but is largely determined by its past values, and saving rate is not affected by interest rate. These findings for countries in Asia with widely divergent values of aggregates are very relevant for development policies and strategies.

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Working Papers | 2008

International Outsourcing Hurdles in Value-added Services

Arindam Banerjee

Purpose: International Outsourcing has been traditionally looked upon as a low end cost effective servicing option to take advantage of the cost arbitrage that exists across countries. Of late, many outsourcing vendors have realized that the advantages of cost differentials that spurred a lot of the global outsourcing business in the past 20 years will disappear in the medium term. This paper provides a perspective about how much value addition, besides cost, traditional outsourcing vendors can provide and what may be the facilitator/ inhibitors of such activities. Approach: To substantiate the claim, a brief case describing the setting up of an offshore analytics operation is presented which gives a back drop to the challenges faced in relatively high end value creation processes in a remote outsourced environment. Findings/Claim: The author uses the case to develop a conceptual model of off shoring value -added services. The key dimensions that will determine the extent to which international outsourcing of high end services will take place are: 1) Expertise of the vendor, 2) Environmental Stability of the Outsourcing Domain, 3) Physical Barriers to outsourcing complex business processes such as, Communication Problems and Proximity issues, 4) Possibility of Knowledge Leakage from Outsourcing Domain and, 5) Cost Benefits of Outsourcing. Practical Implications: The author contends that conventional outsourcing vendors may find it difficult to acquire "Expert Power" and, set aside negative perceptions of "Environmental Stability" of their domain, in the pursuit to climb up the value chain in their client organizations. The validation of the proposed model is an opportunity for future research. Originality: This paper is one of the first to present a model that will govern the growth of international outsourcing opportunities in high end value-added processes.

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Working Papers | 2008

Impact of 360 Degree Feedback: A Follow-up study of Four Organizations

T. V. Rao and Chawla Nandini

A large number of organizations have been using 360 degree feedback in India as leadership development intervention. This paper is based on the feedback of 43 participants from four companies where the 360 Degree Feedback program was initiated. The study was done using a questionnaire method. The results indicated that there has been an overall positive impact reported of 360 Degree intervention on ones professional life after 360DF. More than 60% of the participants report that they visited 360DF data every quarter. 24 participants reported that about 50% of their action plans prepared at the end of the 360 intervention were implemented. At least 30% of the action plans were achieved by 6 of the participants and 2 participants reported achievement of all their action plans. The participants also reported that the RSDQ model based 360DF tool provided detailed insight covering various parameters of one's role. The participants also recommend that with more periodic follow up and review sessions (every quarter) anchored by internal HR and more focus and seriousness among the participants to work on the action plans will result in using 360 DF for change and growth

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