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2757 items in total found

Working Papers | 2015

Role of Clusters and Certification in the Internationalization of Offshoring Service Providers from Emerging Markets:
A Study of Indian IT firms

Rajesh Upadhyayula, D. Karthik, and Amit Karna

We adopt a resource-based view to investigate the drivers of internationalization of emerging market offshoring service providers (OSPs). Using data from Indian IT firms between 1992 and 2002, we investigate the effect of cluster presence and quality certification on OSP internationalization and in moderating the internationalization-performance relationship. Our findings contribute to the OSP literature by proposing a significant role for clustering and certification. We find a positive effect of certification on OSP internationalization. Although certification contributes negatively to OSP performance, it positively moderates the performance effect of OSP internationalization. Cluster presence was found to drive OSP's overall performance.

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Working Papers | 2015

Influence of Board Diversity and Characteristics on CEO Compensation: Contingent Effects of Concentrated Ownership

Bala N. Balasubramanian, Samir K. Barua, and D. Karthik

The crisis in the financial and the banking sectors in 2008-2009 brought back into focus the issue of CEO and top management compensation. The unconscionably high compensations, unjustified even remotely by performance, raised concerns about governance of companies. The study, the first of its kind, investigates the efficacy of board diversity and various measures of board independence for different ownership structures and different types of concentrated owners-private domestic, private foreign and government, in controlling CEO compensation in the same economic setting. The sample for the study consists of companies that were a part of the diversified 100 stock index of the National Stock Exchange in India for the period 2007-2012. The main theoretical contribution is that the impact of board diversity and board mechanisms is moderated by the type of concentrated ownership. Separation of board chair and CEO positions is the single most important governance measure for controlling excessive compensation to CEOs. Other board mechanisms to check executive compensation work along predicted lines for firms with dominant foreign owners but do not work for other types of concentrated ownership. Gender diversity and large number of non-executive independent directors deflate CEO compensation only in case of companies with foreign dominant owners. Besides theoretical contribution on moderating influence of type of concentrated ownership, the results provide actionable inputs for changes in legislation and practice of corporate governance.

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Working Papers | 2015

Strategic Paths and Performance of Born Globals:
A Study of Indian IT Firms

D. Karthik, Rajesh Upadhyayula, and Rakesh Basant

Extant literature suggests that post entry internationalization strategies and performance implications of born globals is an under-researched area. In this paper, we examine the internationalization strategies of born global firms and performance implications thereof through strategic group analysis of hand collected data from Indian information technology firms. We identified four distinct strategic paths followed by born global firms. While some internationalization paths have performance differences others show equifinality. These performance differences primarily stem from the choice of degree of commitment and scope of internationalization. We also find that the nature of services and ways of mobilization or deployment of resources explain the different internationalization paths and consequently performance. Our paper contributes to the theory on born globals by using strategic lens to explain the internationalization paths and their performance implications. Further, our paper also provides distinct insights to practice by charting internationalization paths for an emerging born global firm.

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Working Papers | 2015

Exploring Antecedents of Technology Usage and Stress

Dheeraj Sharma and Rajesh Chandwani

The ubiquitous and pervasive use of ICT (Information communication technology) has transformed the contemporary workplace. ICT has enabled blurring of geographical boundaries leading to freedom from being restricted to the physical workplace and has dramatically increased the pace of information flow. While these affordances have enhanced the potential of an employee to be more flexible in meeting the work demands, the above properties have also resulted in continuous engagement of the employee with the workplace and an enhanced expectation of the employers to be prompt in attending the workplace related issues. Thus, potentially, ICT use can increase the work stress significantly. While 'technostress', the stress related to the use of ICT in workplace, as a phenomenon is underexplored, the processual aspects of technostress, particularly, the mechanisms by which ICT use can cause stress is especially understudied. The present study contributes to the literature on ICT use by employees by examining the conflicting aspects of the use of ICT in work place. Specifically, we investigate the processual aspects of technostress by exploring the effect of ICT usage on perception of autonomy, time pressure, work-life balance and work stress.

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Working Papers | 2015

Managing Emotions: Emotional Labor or Emotional Enrichment

Rajesh Chandwani and Dheeraj Sharma

Concept of 'emotional labor' has undergone many transformations since Hochschild (1983) described it. Researchers have broadened its scope by including emotion management by professionals in different roles, exploring its positive or beneficial aspects, and studying the contingency factors influencing the process of emotion management. In this paper we attempt to relate both positive and negative aspects of emotion management by exploring factors that may affect the outcomes. Self selection into the role which involves emotion work is identified as the key factor which determines whether it will be perceived as positive or negative, thus influencing the outcome of emotion work. Concept of "emotional enrichment" is introduced to describe a process diametrically opposite to "emotional labor", resulting from job satisfaction and personal accomplishment, leading to physical, emotional and psychological well being. The two aspects of the consequences of emotion work and the antecedents and moderating factors are represented in a comprehensive model.

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Working Papers | 2015

Diversity and Inclusion at the Workplace: A Review of Research and Perspectives

Nisha Nair and Neharika Vohra

In recent years, the discourse on diversity has seen a shift to that of inclusion. While there is a rich body of research in the area of diversity, inclusion has emerged as a fairly recent area of exploration and the varied meanings and interpretations of the terms make it ripe for examining the literature on diversity and that of inclusion to offer a deeper and nuanced understanding of their meanings and conceptualizations. This review in attempting to do the same also examines the intersectionalities of leadership with diversity and inclusion, and offers insights for taking the research forward

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Working Papers | 2015

A Framework for Comparative Analysis of National
Knowledge Networks in UK and India

Rekha Jain and Manjari Singh

Recognizing that national competitiveness depends on the availability and quality of national Information and Communication Technology networks that support higher education (HE) and research, many countries have developed such infrastructure for their publicly funded HE and research institutes. The National Knowledge Network (NKN), India set up in 2009-10, and the Joint Academic Network (JANET), UK set up in 1984 are examples. These national knowledge networks are embedded within the larger context of HE and research institutions and ICT infrastructure in the country. For an emerging economy like India, effectiveness of NKN is important as resource availability for investment in such a network has to compete with other developmental priorities. A Joint Information Systems Committee (JISC) was set up in 1993 with the objective of overseeing ICT in HE and research and managing JANET. In comparison to JANET, set up in 1984, NKN set up in 2009-10 is still at an early stage. However, it is an opportune time to review its effectiveness as it has a huge potential for all educational and research organizations in India. The evolution of JANET/JISC, not only in terms of the technical capability, but also its organizational form would be of importance to researchers and policy makers in India to formulate the implications for NKN. Towards this end, in this study we develop a framework for analysing elements that have contributed JANET/JISC to support HE and research. These include rationale, objectives, organizational structure and processes, funding, pricing, outcomes and review mechanisms. We also aim to suggest possible learning from this for NKN. This would have implications for other countries planning similar infrastructure

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Working Papers | 2015

International Diversification and Firm Performance:
The contingent influence of Product Diversification

D. Karthik, Rejie George, and Chitra Singla

Despite decades of research, the relationship between international diversification (ID) and performance (P) represents a quandary in the field of International Business.. Though, there seems to be some consensus among scholars on the non-linear nature of the relationship; researchers in the field continue to urge further work in the field for a more nuanced approach to study this relationship. This paper takes a step forward to address that call by arguing that the underlying relationship between ID and P is contingent upon product diversification (PD) of the firm. In particular, we hypothesize and provide evidence that the ID and P relationship is positively moderated by PD when the firm has both high levels of both ID and PD or low levels of both ID and PD.

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Working Papers | 2015

The Legal Structure and Framework of Luxury Goods Market in India: Competitive or Restrictive Growth?

Piyush Kumar Sinha, Sujo Thomas, and Ritesh Patel

It has been evident from our long human history that luxury has been present in one or other form of consumption practices and that the luxury goods have existed for ages, dating back to Roman times, where luxuries such as silks were consumed for status, respect, and pleasure to the reformation in Europe (during the 1600s), where luxuries were consumed secretly, since their extravagant nature seriously compromised consumers' modesty and equality, important values at the time. Since the early 1990s, the luxury goods sector has been growing at an unprecedented pace. The Indian market for luxury goods has proved to be a very lucrative market and the rate of growth has outpaced that of other consumer goods categories. According to the ASSOCHAM-KPMG study, the Indian luxury market growth is estimated at 30 per cent and projected to reach $14 billion by 2016. This rate of growth has been triggered by accelerating influence of the affluent class, high net worth individuals with an appetite for luxury good consumption, ever growing middle class population, sophisticated consumers with a desire for exclusive products and several other related factors. But, still it is in a nascent stage of development in India and presently estimated to have just one-two per cent share in the overall share of the global luxury market. While the Indian market for luxury goods depicts business opportunities, it is also accompanied with a lot challenges which necessitates formulation of a strong legal structure and framework of intellectual property protection.

A key dilemma here in this scenario is that unless one understands the Indian Luxury market from various perspectives like key supply side/demand side trends, international product segmentation policies and overall market drifts; it is hard to evaluate the present legal structures and economic policies. Possible explanations for restrictive growth of Indian Luxury market would be (1) Constraints pertaining to Luxury Infrastructure, (2) Lack of policy support for Maximum Retail Price, (3) Not being viewed as policy/regulatory friendly by Luxury retailers, (4) High Import duties, (5) FDI policy of 30% sourcing tough for International luxury players (6) policies regarding Intellectual property rights, (7) Measures taken for the presence of counterfeit luxury goods and (8) Emergence of channels- Online and Grey.

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Working Papers | 2015

Organisational Mechanisms for National Knowledge Network and Outcomes in the Institutes of Higher Education & Research: Moderating Role of Needs & Ecosystem

Manjari Singh and Rekha Jain

We have looked at the relationship between organisational processes/ mechanisms for development, adoption and implementation of national knowledge network in the institutes of higher education and research and the organisational and individual level outcomes in those institutes. Our findings, based on regression analysis in a quantitative study covering 112 faculty members from user institutes show strong support for a positive relationship between organisational processes/ mechanisms and organisational level outcomes as well as between organisational processes/ mechanisms and individual level outcomes. We also found that need for high bandwidth and advanced computing resources and ecosystem or support for NKN in the user institutes positively strengthens the relationship between organisational processes/ mechanisms for NKN and individual level outcomes.

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