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3899 items in total found

Journal Articles | 2017

Survey on revenue management in media and broadcasting

Shinjini Pandey, Goutam Dutta, and Harit Joshi

Informs Journal on Applied Analytics

Advertisements are a key source of revenue for companies in the broadcasting and web industries. However, because of increasing competition, advertisers and web publishers have been forced to find innovative ways to increase their profits and gain competitive advantages. Revenue management is a useful operations research and management science tool that may be used to do so. In this paper, we provide an updated review of revenue-management research conducted in the broadcasting and online advertisement industries, highlighting the strategies and techniques adopted to maximize advertising revenue. We also identify mobile advertising as an emerging revenue-management application and review current research on it. We conclude by identifying potential gaps that future research might address.

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Journal Articles | 2017

A system dynamics simulation model of a blast furnace for project evaluation

Goutam Dutta and Medha Ashtekar

International Journal of Business and Systems Research

The manufacturing of hot metal in a blast furnace is one of the important parts of an integrated steel plant. In a blast furnace, the quality and productivity of the output (hot metal) depends on a large number of input and operating variables. In this paper, we simulate complex interactions of technological and financial variables. We chose system dynamics principles to simulate the blast furnace for project evaluation as a useful aid to managerial decisions. The model would be used to answer a number of questions related to investment decisions. We simulate the actual production of hot metal, accumulated hot metal production, net works cost and cost of hot metal per ton for a period of 36 months with real data.

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Journal Articles | 2017

An orchestrated negotiated exchange: Trading home-based telework for intensified work

George Mathew Kandathil and Dharma Raju Bathini

Journal of Business Ethics

In this paper, we explore a popular flexible work arrangement (FWA), home-based telework, in the Indian IT industry. We show how IT managers used the dominant meanings of telework to portray telework as an employee benefit that outweighed the attendant cost—intensified work. While using their discretion to grant telework, the managers drew on this portrayal to orchestrate a negotiated exchange with their subordinates. Consequently, the employees consented to accomplish the intensified work at home in exchange of telework despite their opposition to the intensified work in the office. Thus, whereas the extant studies consider work intensification as an unanticipated outcome of using FWAs, we show how firms may use FWAs strategically to get office-based intensified work accomplished at home. While the dominant argument is that employees reciprocate the opportunity to telework with intensified work, we show a discursively orchestrated negotiation that favors management. A corrective policy measure is to frame telework as an employee right.

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Journal Articles | 2017

Negotiating absent practices and dormant features: discourse as a means of shaping the implementation of a global enterprise system to meet local work culture

George Kandathil and Erica L. Wagner

2017 CHI Conference

The introduction of a new enterprise system to an organization often necessitates the accommodation of standardized practices, which may be in conflict with local users' practices and their work culture. We explore such a conflict in an India-based multinational organization using an eight-month interpretive case study. Based on grounded analysis, we present a narrative account of how consultants, on contract for managing the deployment and making necessary adjustments, used discourse as a means of shaping user understanding about the features and practices embedded in the underlying system, which were not initially realized through the interface. Sustained user resistance to this shaping led to a negotiated compromise and adaptation of the system to incorporate local work culture. Our findings allow us to explore the under-theorized role of discursive power within an implementer-user-technology trio, and illustrate the feedback utility of user resistance in developing culturally-inclusive designs.

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Journal Articles | 2017

Technology non-affordances: The political interactions in the designer-user-technology trio in a developing country

George Kandathil and Erica Wagner

Conference on Human Factors in Computing Systems – Proceedings

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Journal Articles | 2017

Normative underpinnings of direct employee participation studies and implications for developing ethical reflexivity: A multidisciplinary review

George Kandathil and Jerome Joseph

Journal of Business Ethics

This paper seeks to join studies which have drawn attention to the ethical reflexivity of research and the research enterprise in the organisational studies’ field. Towards this end, we review OB, HRM, and IR studies on direct employee participation in organisations post-1990s to examine their normative underpinnings. Using Fox’s (Industrial sociology and industrial relations. Research Paper 3, Royal Commission on Trade Unions and Employers’ Associations, HMSO, London, 1966, Beyond contract: Work, power and trust relations. Faber and Faber, London, 1974) three frames—unitarist, pluralist, and radical—we compare the underpinnings within and across the chosen disciplines to bring ethical reflexivity to studies in this area of inquiry. Implications are drawn out to take forward the quest for more ethically reflexive employee participation research.

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Journal Articles | 2017

Emergence of distributed coordination in Kolkata Paise Restaurant problem with finite information

Diptesh Ghosh and Anindya S. Chakrabarti

Physica: Statistical Mechanics and its Applications

In this paper, we study a large-scale distributed coordination problem and propose efficient adaptive strategies to solve the problem. The basic problem is to allocate finite number of resources to individual agents in the absence of a central planner such that there is as little congestion as possible and the fraction of unutilized resources is reduced as far as possible. In the absence of a central planner and global information, agents can employ adaptive strategies that uses only a finite knowledge about the competitors. In this paper, we show that a combination of finite information sets and reinforcement learning can increase the utilization fraction of resources substantially.

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Journal Articles | 2017

Investigating a An evolutionary analysis of growth and fluctuations with negative externalities

Anindya S. Chakrabarti and Ratul Lakhar

Dynamic Games and Applications

We present an evolutionary game theoretic model of growth and fluctuations with negative externalities. Agents in a population choose the level of input. Total output is a function of aggregate input and a productivity parameter. The model, which is equivalent to a tragedy of the commons, constitutes an aggregative potential game with negative externalities. Aggregate input at the Nash equilibrium is inefficiently high causing aggregate payoff to be suboptimally low. Simulations with the logit dynamic reveal that while the aggregate input increases monotonically from an initial low level, aggregate payoff may decline from the corresponding high level. Hence, a positive technology shock causes a rapid initial increase in aggregate payoff, which is unsustainable as agents increase aggregate input to the inefficient equilibrium level. Aggregate payoff, therefore, declines subsequently. A sequence of exogenous shocks, therefore, generates a sustained pattern of growth and fluctuations in aggregate payoff.

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Journal Articles | 2017

Unsustainability of sustainability: Cognitive frames and tensions in Bottom of the Pyramid projects

Garima Sharma and Anand Kumar Jaiswal

Journal of Business Ethics

Existing research posits that decision makers use specific cognitive frames to manage tensions in sustainability. However, we know less about how the cognitive frames of individuals at different levels in organization interact and what these interactions imply for managing sustainability tensions, such as in Bottom of the Pyramid (BOP) projects. To address this omission, we ask do organizational and project leaders differ in their understanding of tensions in a BOP project, and if so, how? We answer this question by drawing on a 5-year study of a BOP project of a global pharmaceutical company in India. In line with the existing research, we found three kinds of frames—paradoxical, business case, and business—held differently across organizational levels and over time. We also found that the shift in frames of both project and organizational leaders was mediated by the decision-making horizon. The initial divergence across organizational levels, seen in paradoxical and business frames, was mediated by long-term decision-making horizon. However, there was an eventual convergence toward business frames associated with the shift from long- to shorter-term decision-making horizons and one that led to the project’s closure. We contribute by proposing a dynamic model of cognitive frames in sustainability, where the research has either alluded to top-down or bottom-up understanding.

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Journal Articles | 2017

The role of cluster presence and quality certification in internationalization and performance of offshore service providers

Rajesh S. Upadhyayula, Karthik Dhandapani, and Amit Karna

Journal of International Management

Offshore Service Providers (OSPs) have been a subject of research for several years now. However, there is little known about what drives the internationalization of OSPs. In this paper, we combine insights from economic geography and institutional view to investigate cluster presence and quality certification as the drivers of OSP internationalization and their performance. We hypothesize the facilitating role these two factors play in driving the performance of internationalized firms. We test our hypotheses using data from Indian software firms between 1992 and 2002. We find a positive effect of certification on OSP internationalization. Although certification contributes negatively to OSP performance, it positively moderates the performance effect of OSP internationalization. Cluster presence was found to drive OSP's overall performance, but has no effect on internationalization. Through our findings, we contribute towards the literature on OSP internationalization.

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